AI-powered ticket management in Slack

Automate your employee support using conversational AI and workflows


Add to Slack
Create pre-made answers in workflow builder and free up agents to focus on more complex or urgent requests.
Doria derives answers for employee questions from your knowledge base using NLP and machine learning.

No need to switch between apps - resolve support tickets seamlessly within Slack.

Auto-resolve repetitive tickets
Deliver smart answers using AI
Collaborate where everyone is
Empower your workforce
No need to switch. Focus on your request.
No more juggling between apps to manage your requests. Doria brings ticket management right to your Slack channels, making it the ultimate one-stop hub for all your support and task tracking needs. Say goodbye to the hassle of switching between apps and keep everything effortlessly organized in one ticketing tool.

Features
Functionality you require, while keeping things simple.
Conversational AI chatbot
Reduce agents' workload, boosting your employee support with GPT-based AI chatbot.
Let AI take care of your employees' requests.
With natural language processing and machine learning capabilities, our chatbot can understand the nuances of human language and provide personalized responses to each employee. If the answer does not fit - click "Create a ticket" and pass it to the agent.
Allow AI chatbot to derive answers from your knowledge base, creating dedicated libraries. By integrating your own wikis, the chatbot can be trained to understand the specific language and terminology used in your company, making it more accurate and personalized for your employees.
Libraries with your knowledge base
Add to Slack
Unlock the power of integrations
Easily integrate with your knowledge base software and deliver both articles and answers from them.
beta
Simple, transparent pricing
No credit card required. No surprise fees.
25$ / agent
Basic
Billed monthly
Enterprise
Everything in Basic
Custom features based on your specific needs
Get a custom quote
Free
50 tickets per month
Unlimited workflows
Approvals, statuses and priorities
Bot white-labelling
Tickets table in Slack app home
Workflow rules
Reports
0$
Unlimited forms
Unlimited tickets
Unlimited workflows
Approvals, statuses and priorities
Bot white-labelling
Tickets table in Slack app home
Workflow rules
Reports
Unlimited forms
AI fine-tuning (beta)
Dedicated customer success manager
Made on
Tilda